Data and Privacy

SageTube is committed to protecting your privacy and giving you control over your data.

What Data We Store

Account Information:

• Email address and display name
• Authentication credentials (encrypted)
• Subscription and billing history

Content You Add:

• Transcriptions of your videos
• Uploaded PDFs and documents
• Chat conversations with your Experts
• Usage analytics (query counts, processing times)

Technical Data:

• Login history and session information
• Error logs for troubleshooting
• Performance metrics

We never access the content of your YouTube videos beyond what you explicitly add to SageTube.

Data Export (GDPR Compliance)

You have the right to export all your personal data:

1. Go to Account Settings → Privacy
2. Click "Request Data Export"
3. We'll email you a download link within 48 hours
4. Download a ZIP file containing all your data in JSON and text formats

Your export includes:

• Account information
• All transcriptions and content
• Chat history
• Billing records

Account Deletion

You can permanently delete your SageTube account:

1. Go to Account Settings → Privacy
2. Click "Delete Account"
3. Confirm deletion (this action cannot be undone)
4. All your data is permanently removed within 30 days

What happens when you delete:

• Your account is deactivated immediately
• All Experts, content, and chat history are deleted
• Billing history is retained for 7 years (legal requirement)
• Unused wallet balance is forfeited (no refund)

Data Sharing

SageTube never sells your data. We share information only with:

• Service providers (Stripe for payments, OpenAI/Google for AI processing)
• When required by law

All third-party services are GDPR-compliant and covered by data processing agreements.

Privacy Policy

Read our full Privacy Policy for complete details on how we collect, use, and protect your data.

Questions?

Contact our privacy team at privacy@sagetube.ai for any data or privacy concerns.